Welcome to Digi Access (https://digi-access.com/). We value your privacy and are committed to protecting your personal data in compliance with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL). This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect information that you provide directly to us when you create an account, place an order, or contact our support team. This includes:

• Personal Data: Name, billing address, shipping address within the UAE, email address, and UAE contact number.

• Payment Data: All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties. Transactions are processed securely via UAE-compliant payment gateways.

• Technical Data: IP address, browser type, device information, and browsing behavior via cookies to improve your shopping experience.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders, including coordinating with UAE courier services for delivery.

• Provide customer support and resolve technical issues.

• Improve our website functionality, security, and user experience.

• Send periodic promotional emails or SMS notifications regarding new products or special offers (you can opt-out at any time).

3. Data Protection & Sharing

We do not sell, trade, or rent your personal information to third parties. We only share data with trusted third-party service providers (like shipping companies and payment processors) operating within the UAE who assist us in operating our store and delivering your products.

4. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: info@digi-access.com